![]() Experienced and technically proficient - Our ASCs have been in the copier control industry for many years.Vendor Independent - our ASCs don’t sell MFDs, and so remain focused on your solution.We carefully select ASCs based on a set of criteria that carefully match PaperCut’s own business approach: These experts are best thought of as local PaperCut specialists. ![]() What is the difference between an ASC and VAR?Īn authorized solution center (ASC) is our most qualified reseller level. Determination of whether you should take up these services is yours, however we can advise as needed on the value our Authorized Partners bring.” In some cases, resellers and Authorized Partners may offer additional value-added support or professional services. So, while M&S’s not compulsory, it’s pretty important and highly recommended! And if you’re using add-on services such as Scan to Cloud Storage and OCR, M&S is required to activate these services. Also, active M&S is required for any additions to an existing PaperCut MF license. Similarly, compatibility with future driver or operating system updates cannot be guaranteed. The less-short answer: If you opt to discontinue Maintenance & Support after the first year (or any subsequent year for that matter), you won’t have access to any further upgrades. Maintenance & Support (M&S) is mandatory for the first year and strongly advised for subsequent years. No question is too small! As part of an active M&S, you also get access to subscription based features such as Scan to Cloud Storage. With that year subscription of M&S, you get every version upgrade included in the year, and phone, email, and chat support. Sometimes the firmware level requirement in your MFD changes in the first year). This ensures your peace of mind that your installation will be well looked after - even if something happens outside our direct control. “Due to the added cost and complexity to offer and supply PaperCut MF with either hardware or embedded we’ve found it necessary to include the first year’s Maintenance & Support with each PaperCut MF license. ![]() We do respect your right to privacy, so if you'd prefer these cookies are kept disabled, you can reach out to our Sales team by raising a ticket on our Support Portal.Is PaperCut MF Maintenance & Support mandatory? To access this option, you'll need to change your cookie preferences to allow functional cookies. We'll put you in touch with our awesome partners who help set up and support your unique PaperCut MF configuration. I like PaperCut NG, but want to manage my devices. If you're installing on a production system, we recommend setting up in "silent monitoring" mode by ensuring you don't yet set up any limits or quotas. We agree, installing trials on live systems can ring alarm bells! Consider a standalone machine or VM if you're keen to have a quick play. I'd like to try but don't want to install it yet in production? A one off payment with no obligation to upgrade and no annual fees. ![]() PaperCut NG pricing is based on the number of users (not servers), and industry you're from. Don’t worry, there’s no loss of data as PaperCut will continue to run in the background however you will have limited access to features and reporting. We understand that purchase decisions can take a longer than the trial. Got the go ahead to purchase? Buy a license online or from your PaperCut reseller. How do I keep the trial running after 40 days? It also supports Microsoft's Universal Print cloud platform. PaperCut NG supports all platforms including Windows (64-bit and 32-bit), OS X servers (the system hosting the print queues) or Linux 圆4 (64-bit) servers running CUPS or Samba print queues and Novell OES Linux servers running iPrint, CUPS or Samba print queues. What is included with the trial?Īll downloads include the user manual and client software for Windows, OS X and Linux workstations. Yes, PaperCut NG will fully operate for 40 days. PaperCut NG Free Trial FAQ Is the trial fully functional?
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